Excellent interpersonal, written and oral communication skills are integral to becoming a more effective supervisor. Communication is a two-way process, and this in-depth, two-day course will help you develop the listening and questioning skills you need to facilitate effective communication among your staff. Other key topics include techniques for writing effective memos, letters and reports, as well as basic skills for making presentations.
Key Learning Objectives:
- Sharpen interpersonal, oral and written communication skills
- Develop skills to facilitate effective communication among your staff
- Acquire tools for writing more effective memos, letters, reports and presentations
This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.