Most people spend half their total communication time listening, but never get any training in how to make the most of the precious hours they devote to this all-important skill. Participants will learn key listening principles and strategies and how to adapt them to their specific job settings. Key topics include critical listening events on the job; listening for facts, ideas and problems; and helping others listen more effectively.
Key Learning Objectives:
- Develop the ability to listen more effectively at home and in the workplace
- Examine key listening principles and how to adapt them
- Gain an understanding of how to help others listen more effectively
This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.
No sections of this course are currently being offered.