Enhancing Your Listening Skills


Most people spend half their total communication time listening, but never get any training in how to make the most of the precious hours they devote to this all-important skill. Participants will learn key listening principles and strategies and how to adapt them to their specific job settings. Key topics include critical listening events on the job; listening for facts, ideas and problems; and helping others listen more effectively.

Key Learning Objectives:

  • Develop the ability to listen more effectively at home and in the workplace
  • Examine key listening principles and how to adapt them
  • Gain an understanding of how to help others listen more effectively

This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.

No sections of this course are currently being offered.