Enhancing Your Listening Skills

Description:

Most people spend half their total communication time listening, but never get any training in how to make the most of the precious hours they devote to this all-important skill. Participants will learn key listening principles and strategies and how to adapt them to their specific job settings. Key topics include critical listening events on the job; listening for facts, ideas and problems; and helping others listen more effectively.

Key Learning Objectives:


  • Develop the ability to listen more effectively at home and in the workplace
  • Examine key listening principles and how to adapt them
  • Gain an understanding of how to help others listen more effectively

This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.

No sections of this course are currently being offered.