In two highly interactive days focusing on the basic skills necessary to successfully manage and lead others, you will engage in self-assessment exercises, role playing and simulations to help you learn and practice behaviors integral to building high-performing work groups. Key topics include making a successful transition to management, creating a balance between leading and managing, determining your personal style preferences and their impacts on others, group problem solving, managing conflict and consensus building.
Key Learning Objectives:
- Develop skills to successfully lead and manage others
- Explore strategies for building high performing work groups
- Understand the value of balancing leadership and management
This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.