Performance Management


In this in-depth course, new, future and veteran supervisors acquire the tools to carry out the essential steps of performance management. Learn to establish clear expectations, accurately measure employee performance, create effective employee development plans and conduct constructive performance feedback interviews.

Key Learning Objectives:

  • Develop the skills essential to successful performance management
  • Explore strategies for improving employee performance
  • Gain the tools to communicate clearly and effectively with your staff

This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.

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Course: CSM 104-00
Term: 2192
Section Number: 1
Schedule Number: 2192CSM104
Instructor(s): Bruce Sanders
Location: Redfield Campus, Redfield Campus RM 213
Dates: Apr. 11 & 12, 2019 (Thu. & Fri., 9 a.m. - 4 p.m.)
Units: Non-Credit
Contact Hours: 12.0 Contact Hours

Registration fee includes lunch and parking.

This course has been submitted to the Human Resources Certification Institute (HRCI) and the Society for Human Resource Management (SHRM) for review. For more information about certification and recertification, please visit the HRCI homepage at or the SHRM homepage at

Required Fees: Price
Registration - Registration$340.00