Critical Skills For Supervisors: Managing Today’s Workforce


Explore new ideas, innovative approaches and traditional management principles for maximizing employee performance, promoting effective teams and managing projects for positive results. This course will introduce you to the critical skills you need for supervisory success.

Key Learning Objectives:

  • Acquire the skills to promote cooperation, commitment and motivation for achieving goals and positive results
  • Gain an understanding of the three essential skills for managing effectively: leading, communicating and motivating
  • Develop strategies for addressing the new challenges of today’s workforce

This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.

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Course: CX 222-00
Term: 2192
Section Number: 1
Schedule Number: 2192CX222
Instructor(s): Melanie Minarik
Location: Redfield Campus, Redfield Campus RM 221
Dates: May 22, 2019 (Wed., 9 a.m. - 4 p.m.)
Units: Non-Credit
Contact Hours: 6.0 Contact Hours

Registration fee includes lunch and parking.

This course has been submitted to the Human Resources Certification Institute (HRCI) and the Society for Human Resource Management (SHRM) for review. For more information about certification and recertification, please visit the HRCI homepage at or the SHRM homepage at

Required Fees: Price