Delegating Efficiently and Effectively


This course will strengthen participants’ understanding of delegation as a critical performance management tool, and provide a framework for delegating effectively, assessing appropriate delegation authority, identifying employee readiness and monitoring employee performance.

Key Learning Objectives:

  • Assess current delegating strengths
  • Articulate the benefits of effective delegation and common barriers to delegating
  • Outline approaches for delegating/coaching based on employee readiness level
  • Apply specific techniques to effectively delegate

This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.

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Course: CX 225-00
Term: 2182
Section Number: 1
Schedule Number: 2182CX225
Instructor(s): Veronica Frenkel
Location: Redfield Campus, Redfield Campus RM 230
Dates: Mar. 21, 2018 (Wed., 9 a.m. - 4 p.m.)
Units: Non-Credit
Contact Hours: 6.0 Contact Hours
Notes: Registration fee includes free parking and lunch. This course has been approved for 6 HR (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. This course has also been approved for 6 PDC’s toward recertification credit hours for the SHRM-CP and SHRM-SCP. For more information about certification and recertification, please visit or
Required Fees: Price