Working with the Problem Employee


Learn to identify and analyze employee behaviors that indicate a problem may exist, and to create a more efficient and low-stress work environment for all. Topics include common problems facing today's employees, interventions supervisors can perform to encourage staff to get help for their difficulties, and available resources.

Key Learning Objectives:

  • Gain the ability to identify employee behaviors indicating a problem may exist
  • Develop strategies for creating a more efficient and low-stress work environment
  • Explore common problems, possible interventions and available resources

This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.

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Course: CX 128-00
Term: 2182
Section Number: 1
Schedule Number: 2182CX128
Instructor(s): Kim McNamara
Location: Redfield Campus, Redfield Campus RM 221
Dates: Apr. 18, 2018 (Wed., 9 a.m. - 4 p.m.)
Units: Non-Credit
Contact Hours: 6.0 Contact Hours
Notes: Registration includes parking and lunch. This course has been approved for 6 HR (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. This course has also been approved for 6 PDC’s toward recertification credit hours for the SHRM-CP and SHRM-SCP. For more information about certification and recertification, please visit or
Required Fees: Price