Working with the Problem Employee


Learn to identify and analyze employee behaviors that indicate a problem may exist, and to create a more efficient and low-stress work environment for all. Topics include common problems facing today's employees, interventions supervisors can perform to encourage staff to get help for their difficulties and available resources.

Key Learning Objectives:

  • Gain the ability to identify employee behaviors indicating a problem may exist
  • Develop strategies for creating a more efficient and low-stress work environment
  • Explore common problems, possible interventions and available resources

This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.

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Course: CX 128-00
Term: 2192
Section Number: 1
Schedule Number: 2192CX128
Instructor(s): Kim McNamara
Location: Redfield Campus, Redfield Campus RM 221
Dates: Feb. 7, 2019 (Thu., 9 a.m. - 4 p.m.)
Units: Non-Credit
Contact Hours: 6.0 Contact Hours

Registration fee includes lunch and parking.

This course has been submitted to the Human Resources Certification Institute (HRCI) and the Society for Human Resource Management (SHRM) for review. For more information about certification and recertification, please visit the HRCI homepage at or the SHRM homepage at

Required Fees: Price