Problem Solving: Creating Solutions

Description:

Develop a collaborative approach that allows staff to manage their own problems. In this course, you will learn key steps for identifying challenges, brainstorming possible solutions and arriving at shared decisions. Increase commitment and buy-in to the problem-solving process by giving everyone the same effective tools to resolve issues.

Key Learning Objectives:


  • Work in a group to resolve problems collaboratively
  • Teach your staff how to resolve their own problems
  • Learn a step-by-step process to eliminate problems
  • Bring everyone to the same page using the same problem-solving methods

Course Section Add to Shopping Cart
Course: CX 230-00
Term: 2178
Section Number: 1
Schedule Number: 2178CX230
Instructor(s): Veronica Frenkel
Location: Redfield Campus (Rm 221), 18600 Wedge Pkwy, Bldg. "A", Rm. 221
Dates: Nov. 2, 2017 (Thu., 9 a.m. - 4 p.m.)
Units: Non-Credit
Contact Hours: 6.0 Contact Hours
Notes: Registration includes parking and lunch. This program has been submitted to the HR Certification Institute and SHRM for review. For more information about certification and recertification, please visit the HRCI homepage at www.hrci.org or the SHRM homepage at www.shrm.org.
Required Fees: Price
Registration$199.00
Course Section Add to Shopping Cart
Course: CX 230-00
Term: 2182
Section Number: 1
Schedule Number: 2182CX230
Instructor(s): Veronica Frenkel
Location: Redfield Campus (TBA), 18600 Wedge Pkwy, Bldg. "A"
Dates: May 2, 2018 (Wed., 9 a.m. - 4 p.m.)
Units: Non-Credit
Contact Hours: 6.0 Contact Hours
Notes: Registration fee includes lunch and parking. This program has been submitted to the HR Certification Institute and SHRM for review. For more information about certification and recertification, please visit the HRCI homepage at www.hrci.org or the SHRM homepage at www.shrm.org.
Required Fees: Price
Registration$205.00