Develop a collaborative approach that allows staff to manage their own problems. In this course, you will learn key steps for identifying challenges, brainstorming possible solutions and arriving at shared decisions. Increase commitment and buy-in to the problem-solving process by giving everyone the same effective tools to resolve issues.
Key Learning Objectives:
- Work in a group to resolve problems collaboratively
- Teach your staff how to resolve their own problems
- Learn a step-by-step process to eliminate problems
- Bring everyone to the same page using the same problem-solving methods
This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.