Performance-Based Surveillance Operations


In today's high-stakes environment, running a successful and complex surveillance operation has become much more than simply observing the gaming floor for improprieties. This comprehensive course will examine maximizing the value-added contributions of the surveillance department while focusing on processes beyond the technical and operational functions of the department. Develop techniques to leverage the strategic role of the surveillance department in serving and protecting the entire gaming property.

Strengthen best practices and industry-specific knowledge in these key areas:

  • Protection of gaming and non-gaming areas
  • Strategies for selecting the right staff
  • Structured audits
  • Employee training strategies
  • Departmental operational planning
  • Risk and needs assessments
  • Data archiving and retrieval

There is a discount of 10% for two or more participants from the same organization. Please call our enrollment services staff at 1-800-233-8928 or 775-784-4046 for the discount.

See the Gaming Management Programs overview for a full schedule of upcoming courses.

Email, call 1-800-233-8928 or visit our website for information about gaming management education from the University of Nevada, Reno offered on campus or anywhere in the world.

Course Section Add to Shopping Cart
Course: GM 324-00
Term: 2185
Section Number: 1
Schedule Number: 2185GM324
Instructor(s): Mike Menz, Alan Zajic, Sal Piacente, Jessie Beaudoin
Location: Redfield Campus, Redfield Campus RM 227
  • Aug. 27 - 29, 2018 (Mon. - Wed., 8:30 a.m. - 5:00 p.m.)
  • Aug. 30, 2018 (Thu., 8:30 a.m. - 8:00 p.m.)
Units: Non-Credit
Contact Hours: 30.0 Contact Hours
Notes: Fee includes instruction, course material, daily continental breakfast, four lunches, refreshment breaks and an awards dinner. All other breakfasts, dinners and lodging accommodations are the responsibility of the student.

      NOTE: We offer a discount of 10% for two or more participants from one organization. Please call (800) 233-8928 or (775) 784-4046 to receive the discount.
Required Fees: Price