Applying Emotional Intelligence in the Workplace


High performers often have what is called emotional intelligence, which sets them apart and ahead. In this interactive course you will learn what these emotional competencies are, why they are critical to your personal and professional success and how you can improve these skills quickly and effectively. Emotional competencies will be role-played in several situations and participants will have the opportunity to practice these skills in preparation for integrating them into their own work settings.

Key Learning Objectives:

  • Gain an understanding of the key concepts of emotional intelligence
  • Learn how these concepts are critical to personal and professional success
  • Develop strategies for integrating new skills into the workplace

This course may be taken independently or applied toward a 10-course certificate in Human Resources Management or Supervisory Management offered through Extended Studies.

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Course: CX 146-00
Term: 2185
Section Number: 1
Schedule Number: 2185CX146
Instructor(s): Katherine Prendergast
Location: Redfield Campus, Redfield Campus RM 213
Dates: Aug. 29, 2018 (Wed., 9 a.m. - 12 p.m.); Aug. 30, 2018 (Thu., 9 a.m. - 12 p.m.)
Units: Non-Credit
Contact Hours: 6.0 Contact Hours

Registration fee includes lunch and parking.

This course has been approved for 6 HR (General) through the Human Resource Certification Institute (HRCI) and 6 PDCs through the Society for Human Resource Management (SHRM). For more information about certification and recertification, please visit the HRCI homepage at or the SHRM homepage at

Required Fees: Price