Beginning Mediation and Conflict Resolution Certificate


Mediation and conflict resolution have become integral to building efficient operations and mutually beneficial relationships in the business world and our society. Developed by Extended Studies in partnership with the Neighborhood Mediation Center, this 40-hour training program prepares professionals from any industry to effectively resolve conflicts and mediate disputes, enhancing organizational efficiency.

Participants will develop skills and knowledge in conflict and negotiation theory, mediation practice, intervention, cultural considerations, mediation processes, communication strategies, ethics, standards of practice and more. To earn a certificate in Beginning Mediation and Conflict Resolution, students must complete the required 40 hours of training.

Program Topics

  • Conflict and negotiation theory
  • Models of intervention
  • Mediation theory and practice
  • Self-awareness and cultural considerations
  • Mediation process and techniques
  • Communication and facilitation strategies
  • Ethics and standards of practice

Beginning Mediation Refund/Cancellation Policy:

A 15% nonrefundable administrative fee will be assessed per course cancellation for participant-initiated refunds.

If you need to cancel your enrollment, you must notify Extended Studies enrollment services at (775) 784-4046 or (800) 233-8928 seven (7) days prior to the start of the course (excluding weekends and holidays) to receive a full refund minus the 15% administrative fee. Please note: Informing your instructor is not sufficient notice for a refund.

No refunds will be given for cancellation or refund requests after seven (7) days from the start of the course.

Course Section Add to Shopping Cart
Course: CMCR 101-00
Term: 2192
Section Number: 1
Schedule Number: 2192CMCR101
Instructor(s): Monica Kales
Location: Redfield Campus, Redfield Campus RM 221
Dates: March 25-29, 2019 (Mon.-Fri., 8 a.m.-5 p.m.)
Units: 4.0 CEUs
Contact Hours: 40.0 Contact Hours

Early registration is $1,150 through Feb. 28, 2019. The registration fee after Feb. 28 is $1,350. The deadline to register for the course is March 13, 2019. Please call Extended Studies at (775) 784-4046 after March 13 to ensure there are still seats remaining.

A $20 fee will be assessed for optional CEUs (please continue to Shopping Cart to select CEUs -- limit 1 organization per student).

Organizations sending three or more people should call our office at (800) 233-8928 or (775) 784-4046 to ask about available discounts (discounts available via phone registration only).

Continuing Education Unit applications have been or will be submitted to the following organizations for approval:

  • Nevada Department of Education (NDE) – In-Service hour (NOTE: This option is only available if school is on spring break. It is not available during required teaching hours per NDE.)
  • Nevada Continuing Legal Education (NCLE)
  • Human Resource Certification Institute (HRCI)
  • Society Human Resources Management (SHRM)
  • Nevada Board of Examiners for Marriage and Family Therapists (NBMFT)
  • Nevada Board of Examiners for Social Workers (NSW)
  • Judicial Council of California
  • California Board or Behavioral Sciences
Enrollment Options: Price
Optional Fees: Price