Beginning Mediation and Conflict Resolution Certificate


Mediation and conflict resolution have become integral to building efficient operations and mutually beneficial relationships in the business world and our society. Developed by Extended Studies in partnership with the Neighborhood Mediation Center, a nonprofit agency funded by Washoe County to provide mediation and dispute resolution services, this 40-hour training program prepares professionals from any industry to effectively resolve conflicts and mediate disputes, enhancing organizational efficiency.

Participants will develop skills and knowledge in conflict and negotiation theory, mediation practice, intervention, cultural considerations, mediation processes, communication strategies, ethics, standards of practice and more. To earn a certificate in Beginning Mediation and Conflict Resolution, students must complete the required 40 hours of training.

Program Topics

  • Conflict and negotiation theory
  • Models of intervention
  • Mediation theory and practice
  • Self-awareness and cultural considerations
  • Mediation process and techniques
  • Communication and facilitation strategies
  • Ethics and standards of practice
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Course: CMCR 101-00
Term: 2182
Section Number: 1
Schedule Number: 2182CMCR101
Instructor(s): Claudia Wahl, Monica Kales
Location: Redfield Campus, Redfield Campus RM 215
Dates: Apr. 17 - 21, 2018 (Tue. - Sat., 8 a.m. - 5 p.m.)
Units: 4.0 CEUs
Contact Hours: 40.0 Contact Hours
Notes: Early Registration $1,150 through March 9, 2018. Registration fee after March 9, 2018 is $1,350. Deadline to register for the course is March 30, 2018, please call Extended Studies (775) 784-4046 after March 30, to ensure there are still seats remaining. $20 fee assessed for optional CEUs. Organizations sending Three or more people should call our office at 1-800-233-8928 or (775) 784-4046 and ask about available discounts (discounts available via phone registration only). Continuing Education Unit applications have been or will be submitted to the following organizations for approval: Nevada Department of Education (NDE) – In-Service hours Nevada Continuing Legal Education (NCLE) Human Resource Certification Institute (HRCI) Society Human Resources Management (SHRM) Nevada Board of Examiners for Marriage and Family Therapists (NBMFT) Nevada Board of Examiners for Social Workers (NSW) Judicial Council of California California Board or Behavioral Sciences
Required Fees: Price
Registration (Early) - By March 9, 2018$1,150.00
Optional Fees: Price