Management of Table Games


Acquire techniques and strategies that can sharpen your ability to analyze and interpret reports and data to assist you in making key management decisions beneficial to the bottom line. This practical, comprehensive course will examine the core business processes or “five Ps of table games” — products, pricing, people interactions, productivity and protection — and share some of the best demonstrated practices currently used in the gaming industry.

Strengthen best practices and industry-specific knowledge in these key areas:

  • Hold-percentage analysis as a management tool
  • Game probability and profitability factors
  • Game selection, location, mix and pricing
  • Marketing strategies and customer development
  • Customer service strategies and applications
  • Evaluating and analyzing new products and technology
  • Games protection and procedures
  • Maximizing department profitability and efficiency

Who should attend:

Directors, managers and supervisors involved in the productivity and profitability of the property’s table games operation will benefit from this in-depth course.

Contact us:

Email, call 1-800-233-8928 or visit our website for information about gaming management education and a full schedule of our upcoming courses.

Course Section Add to Shopping Cart
Course: GM 201-001
Term: 2192
Section Number: 1
Schedule Number: 2192GM201
Instructor(s): Bob Ellsworth, William Zender
Location: Redfield Campus, Redfield Campus RM 214
  • Mar. 18, 2019 (Mon., 8:30 a.m.-3 p.m.);
  • Mar. 19-20, 2019 (Tues.-Wed., 8:30 a.m.-5 p.m.);
  • Mar. 21, 2019 (Thurs., 8:30 a.m.-8 p.m.)
Units: Non-Credit
Contact Hours: 30.0 Contact Hours

Fee includes instruction, course material, daily continental breakfast, four lunches, refreshment breaks and an awards dinner. All other breakfasts, dinners and lodging accommodations are the responsibility of the student.

NOTE: We offer a discount of 10% for two or more participants from one organization.

Please call (800) 233-8928 or (775) 784-4046 to receive the discount.

Required Fees: Price