This course introduces hotel security to gaming properties. Whether your casino has added hotel rooms or is planning to add them, the security department is in for some big changes. Staffing, patrol techniques, and emergency response are different in a hotel, and guests have an expectation of safety and comfort. Balancing guest care with the protection of assets is a daily consideration for management. This course outlines everything needed to expand a security operation into the residential floors of the organization. Investigations and documentation also will be covered.
- Hotel patrol
- Emergency response
Who should attend:
Security managers, supervisors, and directors, hotel management, tribal and commercial casino personnel, and personnel new to the hotel market.
Email firstname.lastname@example.org, call (800) 233-8928 or visit our website for information about gaming management education and a full schedule of our upcoming courses.